TTHub

Payment

How do I pay for a server?

This site uses PayPal subscriptions. Once you make a payment, you will be billed monthly or yearly until the subscription is cancelled. If you don't have a PayPal account, you can still use your e-mail address and card information.

What if I want to cancel?

You can contact me or cancel the subscription through your PayPal account.

What's your refund policy?

In general, I give full refunds if you cancel less than 14 days after signing up. If you have a yearly subscription, I give partial refunds based on the age of the subscription.

Server Setup

Can I have a custom port number?

Yes. Contact me and I'll change your server over, if the port is available.

Can I set up my website so people can enter it instead of TTHub.org?

If your domain name points to a website, you'd need to keep it set up that way, as TTHub cannot host your website. However, you could create a subdomain such as tt.example.com which would point to the TTHub server. You would need to check with your domain provider about how to do this.

TeamTalk says invalid user account

Check the port number, the capitalization of the username, and the password. If you think all of this is correct and it's still not working, e-mail me and I'll take a look.

I lost my user information when setting up the server and now I'm locked out.

You'll need to contact me and I can reset the password. It will be randomly generated and sent back to the e-mail address you signed up with.

I have a mac and I use VoiceOver. Does TeamTalk work with it?

It works well enough to join channels, with some workarounds. The accessibility of the Mac client seems to change often, but is nowhere near perfect.

Hosting

Where are these servers hosted? How do you run so many? Etc.

TTHub is currently hosted on a Digital Ocean server in New York. My Operating system of choice is Debian.

Why shouldn't I host my own server instead?

You need a fast internet connection to accommodate more than a few users. TeamTalk does not mix audio streams together, so as more people transmit, the required bandwidth multiplies. Many home connections just aren't good enough. Hosting from home requires a reliable machine that never shuts down, fast and private internet, and knowledge of forwarding ports. Setting up a server like this one requires extra time and working knowledge of Linux. TTHub servers are set up quickly, backed up every hour, and are backed by a rock solid server from Linode.